Terms of Service
Last updated: 08 December 2025
1. INTRODUCTION
This website is operated by Doble Ecommerce Limited (“we”, “us”, “our”). By accessing our website or purchasing from our online store, you use our “Service” and agree to be bound by these Terms of Service (“Terms”).
If you do not agree with these Terms, you may not access or use our website or Service.
We reserve the right to update or modify these Terms at any time by posting changes on this page. Your continued use of the website following any changes constitutes acceptance of those changes.
Our online store is hosted by Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.
2. COMPANY INFORMATION
Company Name: Doble Ecommerce Limited
Registered Address: 50 Stanley Street, Suite C, Level 7, World Trust Tower, Central, Hong Kong
3. ELIGIBILITY
By using this website, you confirm that you are at least the age of majority in your country or that you have provided consent for any minor dependents to use this website under your supervision.
You may not use our Services for any illegal or unauthorized purposes.
4. ONLINE STORE TERMS
You may not transmit any malware, viruses, or harmful code.
A violation of these Terms may result in the immediate termination of your access to our Service.
5. GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time and for any reason.
Non-credit card information may be transferred unencrypted across networks. Credit card information is always encrypted during transmission.
You may not reproduce, copy, sell, resell, or exploit any part of the Service without our express written permission.
6. PRODUCTS & AVAILABILITY
We make every effort to display product information accurately. However, colours, packaging, or product details may vary depending on your device, display settings, or supplier changes.
We reserve the right to:
• Restrict sales to certain individuals, regions, or countries
• Limit product quantities
• Discontinue products at any time
• Adjust prices without prior notice
All offers on this website are void where prohibited by law.
7. ORDERS & BILLING INFORMATION
We reserve the right to refuse or cancel orders at our discretion, including:
• Orders placed under the same customer account
• Orders using identical billing or shipping addresses
• Orders suspected of resale, fraud, or abuse
An order is only considered accepted once it has been processed and shipped by us.
You agree to provide complete, accurate, and up-to-date purchase information, including:
• Full name
• Email address
• Billing address
• Payment information
You must promptly update your information if any details change.
8. SHIPPING & DELIVERY
Shipping methods, available delivery regions, and estimated delivery times are described in our Shipping Policy.
By placing an order, you acknowledge that:
• Delivery times are estimates only
• Delays caused by customs, shipping carriers, or external circumstances may occur
• Risk of loss transfers to you once the package has been handed over to the shipping carrier
• You are responsible for any applicable import duties or customs fees
9. RETURNS & REFUNDS
Returns and refunds are subject exclusively to our Refund Policy, which is available on our website.
Only returns that meet the requirements of this policy will be accepted.
10. THIRD-PARTY TOOLS & LINKS
We may provide access to third-party tools or external websites.
We do not control or monitor third-party content and assume no responsibility for any damages resulting from the use of third-party services or websites.
11. USER COMMENTS & SUBMISSIONS
If you submit content to us, such as ideas, suggestions, concepts, or other creative materials (“Comments”), you grant us unrestricted rights to use, edit, publish, distribute, or reproduce such content without compensation.
Your Comments must not:
• Infringe upon the intellectual property rights of others
• Contain unlawful, harmful, or misleading material
• Include malware or harmful code
You are solely responsible for the legality and accuracy of your submissions.
12. PERSONAL INFORMATION
The processing of personal information is governed by our Privacy Policy.
13. ERRORS, INACCURACIES & OMISSIONS
Information on our website may occasionally contain typographical errors, inaccuracies, or omissions.
We reserve the right to correct, update, or change such information at any time without prior notice, including after an order has been submitted.
14. PROHIBITED USES
You are prohibited from using the website or its content:
(a) For unlawful purposes
(b) To violate any laws or regulations
(c) To infringe upon intellectual property rights
(d) To harass, harm, or discriminate against others
(e) To submit false or misleading information
(f) To upload malicious software
(g) For scraping, spam, phishing, or crawling activities
(h) To interfere with security features
We reserve the right to restrict or terminate your access if you violate these Terms.
15. DISCLAIMER OF WARRANTIES
We do not guarantee that:
• The Service will always be uninterrupted, timely, secure, or error-free
• Results obtained from the Service will be reliable or accurate
All products and services are provided on an “as is” and “as available” basis unless expressly stated otherwise.
16. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Doble Ecommerce Limited and its affiliates shall not be liable for:
• Indirect, incidental, punitive, or consequential damages
• Lost profits, revenue, savings, data, or replacement costs
Our total liability shall never exceed the amount paid by you for the affected product.
Where applicable law does not allow such limitations, liability shall be limited to the maximum extent permitted by law.
17. INDEMNIFICATION
You agree to indemnify and hold Doble Ecommerce Limited, including its directors, employees, and affiliates, harmless from any claims arising from:
• Your violation of these Terms
• Your violation of any laws or third-party rights
18. SEVERABILITY
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall continue to remain in full force and effect.
19. TERMINATION
These Terms remain effective until terminated by either you or us.
We may suspend or terminate your access to the Service without notice if you violate these Terms.
20. ENTIRE AGREEMENT
These Terms, together with our policies, constitute the entire agreement between you and us regarding your use of the Service.
21. GOVERNING LAW & JURISDICTION
These Terms shall be governed by the laws of the Hong Kong Special Administrative Region (HKSAR).
You agree that all disputes shall be subject exclusively to the jurisdiction of the courts of Hong Kong.
22. CONTACT INFORMATION
For questions regarding these Terms, please contact us:
Doble Ecommerce Limited
50 Stanley Street, Suite C, Level 7
World Trust Tower, Central
Hong Kong